Quality assessment is the data collection and analysis through which the degree of conformity to predetermined standards and criteria are exemplified. If the quality, through this process is found to be unsatisfactory, attempts are made to discover the reason for this. 

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In our operational audit we refer to the method of examining how an organization conducts business. It requires analyzing the processes, procedures and systems used within the company. This type of audit looks beyond the organization's financial circumstances and examines its management practices. 

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